89% Feedback is Excellent
and “11% rated our services very good”
Look at the chart and notice we got 100% for the other aspects that were surveyed. This is when customers were asked to appraise how they found their dealing with Harlequin Windows with regards to specific issues. The analysis of the survey is contained in the graph.
The chart to the left displays the scores customers awarded the company in respect of their overall
performance. These scores are supplied by all customers when they apply for their Insurance
Backed Guarantee upon completion of their home improvements.
The Consumer Protection Association believes that it is vital to evaluate both the professionalism and quality of every member’s work and the most effective means of establishing this is by asking their customers what they thought.
Customer Scores
The chart displays the scores customers awarded Harlequin Windows in respect of their overall performance. These scores are supplied by all customers when they apply for their Insurance Backed Guarantee upon completion of their home improvements.
